The best way to contact us is by sending an email to: servicedesk@ersa.edu.au. In your email please specify your contact details, your area of research and all the relevant details about your problem i.e. product, release, error messages etc. The more detailed your email is, the faster we'll be able to provide the appropriate assistance.
eResearch SA's facilities may be divided into the following broad categories:
Generally, these facilties and services are available to Australian researchers. For university-based, "pure" research, use of these is, for the main part, free of charge.
Use within commercial, industrial and Government spheres is subject to charges.
Thus, if you are involved with research, eRSA's facilities and services are here to assist you in that research. However, please do be aware that, depending on circumstances, some usage may be subject to fees and charges.
Please see the Charges page for an outline of costs associated with certain facilities and services.
For circumstances not covered by that information, or where discussion is required, please contact our Director.
To gain access to the eRSA facilities, you require an eRSA account. Please fill in the membership form here to apply for one: http://www.ersa.edu.au/membership_form
We would like to think so! Please contact us